Stop doing the work
software should do.
We wire the work that happens after the click: enquiries captured and routed, follow-up that runs itself, quotes and bookings, and AI used where it genuinely saves hours.
Book a callThe problem
The website brings the work in. Then a person copies it into a spreadsheet.
Most businesses we work with have already solved getting found. What happens next is held together by memory: an enquiry sits in an inbox until someone notices, a quote goes out two days late, a follow-up never happens because the week got busy.
None of that shows up as a lost sale. It shows up as a quiet ceiling on how much work you can take without hiring, and a slow leak of enquiries that went cold while you were on site.
Automation is not about replacing people. It is about removing the steps that only exist because nobody wired the tools together, so the people you have can do the work you sell.
What's included
Six places the hours go.
We scope to what your business actually runs on. Most engagements start with two or three of these and grow from there.
01
Enquiry capture and routing
Every form, call button, and chat lands in one place, tagged by source and urgency, and goes to the right person instead of a shared inbox nobody owns.
02
Follow-up that runs itself
Automatic acknowledgement within seconds, then a sequence that keeps warm leads warm. Most work is lost to silence, not to price.
03
Quotes and bookings
Request forms that collect what you actually need to quote, calendars that respect your availability, and reminders that cut no-shows.
04
CRM and pipeline
A pipeline that reflects how you really sell, wired to your site so records create themselves. No double entry, no spreadsheet drifting out of date.
05
AI-assisted workflows
Drafting replies, triaging and summarising incoming enquiries, turning briefs into first drafts. Used where it saves real hours, and reviewed by a person before anything reaches a customer.
06
Internal tooling
The small tools that remove a recurring task: a job sheet, an onboarding checklist, a dashboard that answers the question you keep asking manually.
How it works
Map it, rank it, build it, tune it.
We start with the hours you are losing, not with a tool we want to sell you.
Step 01
Map the work
We follow one enquiry end to end and write down every hand-off, wait, and manual step. The map usually surprises people; that is the point.
Step 02
Pick the wins
We rank each step by hours returned against effort to build, then start where the payback is fastest rather than where the technology is most interesting.
Step 03
Build and connect
We build the flows and wire them to the tools you already pay for. Where something needs a person in the loop, it keeps one.
Step 04
Watch and tune
We monitor the first weeks, fix what misfires, and hand over documentation so your team can run it without us.
Pricing
Scoped to the hours it returns.
Automations are quoted per engagement, because what you need depends entirely on how your business already runs. If we are already building or managing your site, this folds into that relationship.
See full pricingWhat would you do
with the hours back?
Book a 15-minute call. Tell us where the week goes and we'll tell you honestly what is worth automating and what is not.